Difference between revisions of "Troubleshooting"

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{{Translation Notice |pt=true }}
This page covers a selection of common technical issues people have encountered. If you are experiencing an issue not covered here, you can get support from either [http://forum.titanro.net/index.php?/forum/5-pesticide-warehouse/ the support section] of the forums or the <code>#support</code> channel in the [https://discord.gg/bVFBhgQ TitanRO discord]
== Gepard Issues ==
== Gepard Issues ==
=== Code: 50 Memory integrity test failed! ===
=== Code: 50 or 30 Memory integrity test failed! ===
[[File:Memory_Integrity_Test_Failed.png|frame|none|Screenshot courtesy of @BaeJinx]]
 
'''Problem'''
 
This issue is commonly cause by in-game overlays from applications such as Mumble or plays.tv and can occur a few minutes after actually opening the client.
 
Other applications that can cause this error include:
 
* MSI Nahimic
* Razer Kraken and ManOWar headsets
* Sonic Studio 2 (ASUS machines)
* Steel Series headsets
 
'''Solution'''
 
Disable any software which could be attempting to modify the client (Such as the overlays for Mumble/plays.tv).
 
=== Error Gepard::IF ===
 
If you get this error, it means your mouse or keyboard is not being detected.
 
=== Gepard Loader Fills Up, But Client Doesn't Load ===
 
'''Problem'''
'''Problem'''


This issue is commonly cause by in-game overlays from applications such as Mumble or Discord and can occur a few minutes after actually opening the client.
This usually means that your graphics settings aren't working.


'''Solution'''
'''Solution'''


Disable any software which could be attempting to modify the client (Such as the overlays for Mumble/Discord).
Open your OpenSetup.exe in the TitanRO folder and choose Direct3D HAL.
 
=== Macro Tool Detected ===
 
Disable any AHK / macro tools that are in use on your computer to fix this issue.

Latest revision as of 17:34, 6 June 2018

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This page covers a selection of common technical issues people have encountered. If you are experiencing an issue not covered here, you can get support from either the support section of the forums or the #support channel in the TitanRO discord

Gepard Issues

Code: 50 or 30 Memory integrity test failed!

Screenshot courtesy of @BaeJinx

Problem

This issue is commonly cause by in-game overlays from applications such as Mumble or plays.tv and can occur a few minutes after actually opening the client.

Other applications that can cause this error include:

  • MSI Nahimic
  • Razer Kraken and ManOWar headsets
  • Sonic Studio 2 (ASUS machines)
  • Steel Series headsets

Solution

Disable any software which could be attempting to modify the client (Such as the overlays for Mumble/plays.tv).

Error Gepard::IF

If you get this error, it means your mouse or keyboard is not being detected.

Gepard Loader Fills Up, But Client Doesn't Load

Problem

This usually means that your graphics settings aren't working.

Solution

Open your OpenSetup.exe in the TitanRO folder and choose Direct3D HAL.

Macro Tool Detected

Disable any AHK / macro tools that are in use on your computer to fix this issue.